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Management & Leadership

	1001 Ways to Reward Employees By: Bob Nelson Ph.D. Format: Paperback $31.90 Why is 1001 Ways to Reward Employees, with over 1.4 million copies in print, such an extraordinary bestseller? Because a little over ten years ago Bob Nelson took the seeds of an idea and turned it into something indispensable for business. The idea? That... More information... , , /
	12 The Elements of Great Managing By: Michael Fullan Format: Paperback From $33.90 12: The Elements of Great Managing is the long-awaited sequel to the 1999 runaway bestseller First, Break All the Rules. Grounded in Gallup's 10 million employee and manager interviews spanning 114 countries, 12 follows great managers as they harness empl... More information... , , /
	Appreciative Inquiry A Positive Revolution in Change By: Michael Fullan Format: Paperback From $33.90 Written by the originators and leaders of the Appreciative Inquiry (AI) movement itself, this short, practical guide offers an approach to organizational change based on the possibility of a more desirable future, experience with the whole system, and act... More information... , , /
	Bargaining for Advantage Negotiation Strategies for Reasonable People 2nd Edition By: Michael Fullan Format: Paperback From $33.90 The award-winning guide to business negotiation used by top negotiators and training programs all over the world—completely updated and revised As director of the renowned Wharton Executive Negotiation Workshop, Professor G. Richard Shell has t... More information... , , /
	Becoming a Resonant Leader Develop Your Emotional Intelligence, Renew Your Relationships, Sustain Your Effectiveness By: Michael Fullan Format: Paperback From $33.90 What distinguishes great leaders? Exceptional leaders capture passion. They lead for real: from the heart, smart and focused on the future, and with a commitment to being their very best.As Annie McKee and Richard Boyatzis have shown in their bestselling ... More information... , , /
	Customer Satisfaction is Worthless, Customer Loyalty is Priceless How to Make Them Love You, Keep You Coming Back, and Tell Ev By: Michael Fullan Format: Paperback From $33.90 Nationally syndicated columnist and sales trainer, Jeffrey Gitomer shows you how to convert "satisfied" customers into "loyal" customers. More information... , , /
	Do You! 12 Laws to Access the Power in You to Achieve Happiness and Success By: Michael Fullan Format: Paperback From $33.90 Since rising out of the New York City streets over twenty-five years ago, Russell Simmons has helped create such groundbreaking ventures as Def Jam Records, Phat Farm, and Def Comedy Jam. Russell might have helped introduce hip-hop to the world, but he cr... More information... , , /
	Fundamentals of Project Management (Worksmart Series) By: Michael Fullan Format: Paperback From $33.90 In today’s time-based and cost-conscious global business environment, tight project deadlines and stringent expectations are the norm. With sales of more than 115,000 copies, Fundamentals of Project Management has helped a lot of business people m... More information... , , /
	Hard Facts, Dangerous Half-Truths And Total Nonsense Profiting From Evidence-Based Management By: Michael Fullan Format: Paperback From $33.90 The best organizations have the best talent. . . Financial incentives drive company performance. . . Firms must change or die. Popular axioms like these drive business decisions every day. Yet too much common management "wisdom" isn’t wise at all—but,... More information... , , /
	Harvard Business Essentials Guide to Negotiation By: Michael Fullan Format: Paperback From $33.90 Negotiation - whether hammering out a great job offer, settling a dispute with a client, drafting a contract, or making trade-offs between business units - is both a necessary and challenging aspect of business life. In the business world, confident negot... More information... , , /
	Human Sigma Managing the Employee-Customer Encounter By: Michael Fullan Format: Paperback From $33.90 The groundbreaking methodology Six Sigma changed the face of manufacturing quality. Now, HumanSigma is poised to do the same for sales and service. In the face of widespread perceptions of abysmal customer service and disengaged employees and all-too-r... More information... , , /
	Innovation to the Core A Blueprint for Transforming the Way Your Company Innovates By: Michael Fullan Format: Paperback From $33.90 If you're like most business leaders, innovation now tops your corporate agenda. But despite all the talk and excitement about the importance of innovation, managers have so far found scant help for innovating in a systematic way that fuels consistent gro... More information... , , /
	Leadership and the New Science Discovering Order in a Chaotic World By: Michael Fullan Format: Paperback From $33.90 Leadership and the New Science launched a revolution by demonstrating that ideas drawn from quantum physics, chaos theory, and molecular biology could improve organizational performance. Margaret Wheatley called for free-flowing information, individual em... More information... , , /
	Leadership Is an Art By: Michael Fullan Format: Paperback From $33.90 LEADERSHIP IS AN ART has long been a must-read not only within the business community but also in professions ranging from academia to medical practices, to the political arena. First published in 1989, the book has sold more than 800,000 copies in hardco... More information... , , /
	Leadership on the Line Staying Alive through the Dangers of Leading By: Michael Fullan Format: Paperback From $33.90 Every day, in every facet of our lives, opportunities to lead call out to us. At work and at home, in our local communities and in the global village, the chance to make a difference beckons. Yet often, we hesitate. For all its passion and promise, for al... More information... , , /

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